WHERE WE SHIP. We currently ship within the United States only. If you are a dental practice or professional without a US mailing address, please reference our International Dealer Partners to see which ones operate in your country. US orders are typ

WHERE WE SHIPWe currently ship within the United States only. If you are a dental practice or professional without a US mailing address, please reference our <a href="https://glosciencepro.com/pages/how-to-buy" target="_blank" title="International Dealer Partners">International Dealer Partners</a> to see which ones operate in your country.US orders are typically processed and shipped out on the same or next business day. Please allow&#xA0;4-6 additional business days for ground delivery.For orders shipping to Alaska and Hawaii, please provide a physical street address for delivery, as we cannot deliver shipments to PO boxes. Your order&#xA0;should be delivered within 7-10 business days.Orders shipping to APO/FPO addresses may take a bit longer to arrive. Please allow additional time for delivery.RATES &amp; DELIVERYWholesale orders over $1000 SHIP FREE. We offer&#xA0;FLAT RATE $10.95&#xA0;GROUND&#xA0;SHIPPING on all wholesale orders under $1000. We also offer flat rate expedited shipping options.<table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td>Shipping Method</td><td>Shipping Time</td><td>Rate</td></tr><tr><td>Standard Ground $1000+</td><td>4-6 business days</td><td>FREE!</td></tr><tr><td>Standard Ground Under $1000</td><td>4-6 business days</td><td>$10.95</td></tr><tr><td>3 Day Expedited Shipping</td><td>3 business days</td><td>$25&#xA0;</td></tr><tr><td>2 Day Expedited Shipping</td><td>2 business days</td><td>$55</td></tr></tbody></table>Once your order has shipped, you will receive an email with your tracking number. &#xA0;

What is your shipping policy?

RETURN POLICY. GLO Science Professional products purchased through our Dealer Partners are covered under the dealer return policy. Please contact your dealer. You can find a list of GLO Domestic and International Dealers here.  GLO Science Profession

RETURN POLICYGLO Science Professional products purchased through our Dealer Partners are covered under the dealer return policy. Please contact your dealer. You can find a list of&#xA0;<a href="https://glosciencepro.com/pages/how-to-buy" target="_blank" title="GLO Science Professional Domestic and International Dealers">GLO Domestic and International Dealers here</a>. &#xA0; &#xA0;GLO Science Professional products purchased directly from GLO Science through this website or through a GLO Science sales representative may be returned within 30 days of delivery, as long as they are not damaged and are unopened.After 30 days, please refer to our <a href="https://glosciencepro.com/pages/terms-and-privacy-policy" target="_blank" title="GLO Science Warranty Policy">GLO Science warranty</a> policy.Please call customer service at 855.7.GLOPRO (855.745.6776) or email info@gloscience.com to make arrangements for the return. &#xA0; &#xA0;*GLO Science will provide return labels to Continental U.S. addresses only. If you live outside the U.S. you will be responsible for the shipping charges back to our warehouse.

What is your return policy?

GLO Science Professional

Shipping & Returns

How do I create an account and view pricing?

How do I find out who my GLO sales rep is?

How do I cancel my order?

What if my package gets lost or arrives damaged?

How do I track my order?

Account & Order Assistance

What are the ingredients of the GLO whitening gel?

What is the active ingredient in the GLO whitening gel?

What is the hydrogen peroxide percentage of the GLO Professional whitening gel?

What is the shelf life of the GLO whitening gel?

Are there any pre or post treatments for desensitizing?

How many applications are needed for in-office whitening?

GLO Science Professional Whitening

How does the GLO Professional at home kit work?

Do I brush my teeth before I GLO?

How do I apply the GLO whitening gel?

Do I complete all applications together or throughout the day?

GLO Science Professional At Home Kit

What causes tooth staining and discoloration?

How white can I get my teeth?

What is dual whitening?

My teeth have been sensitive to other whitening products in the past, can I still use GLO whitening?

After whitening I've noticed spots on my teeth. Is this normal?

Will GLO work on bonds, veneers, caps, and implants?

Is GLO safe to use while pregnant or breastfeeding?

Will GLO whitening work on tetracycline stains?

Can GLO be used with braces?

If I experience sensitivity what should I do?

Can the GLO device be used overseas?

Does GLO offer a warranty?

Is GLO FDA registered?

General Questions

Is the GLO mouthpiece used for in-office treatment the same one included in the at home kit for personal use?

How does the heat and light in the mouthpiece work?

Will the light from the GLO mouthpiece or GLO control affect my skin?

Can the GLO mouthpiece get too hot?

Is the GLO mouthpiece latex free?

Do I bite down on the mouthpiece while it's in my mouth?

Can I swallow while the mouthpiece is in my mouth?

How do I clean the GLO mouthpiece?

GLO™ Mouthpiece

How many applications can I get from the GLO control before I need to charge it?

Should I always keep my GLO control charging?

Can I use the GLO control while it's charging?

What do I do if my GLO control won't light up?

Is the GLO control water resistant?

GLO™ Control

How are GLO vials different from other whitening gel delivery systems?

How many applications are in each GLO vial?

What is the concentration of the GLO Pro vials?

How should GLO vials be stored?

What is the shelf life of a GLO vial?

GLO™ Teeth Whitening Vials

What does GLO teeth whitening look like before and after?

What are the GLO teeth whitening instructions?

What teeth whitening ingredients does GLO Science use?

Is it possible to use hydrogen peroxide teeth whitening with braces?

Does hydrogen peroxide expire?

Does teeth whitening gel expire?

What strength hydrogen peroxide is used for teeth whitening?

Does teeth whitening hurt?

What do I do for any potential pain after teeth whitening?

Is teeth whitening safe during pregnancy?

Does insurance cover teeth whitening?

Does teeth whitening damage enamel?

What is the best teeth whitening gel for trays?

FAQs for Professional Teeth Whitening

FAQs

What is your warranty policy?

How can I troubleshoot and replace my GLO product if needed?

What if my GLO product is out of warranty?

Troubleshooting & Warranty