Account & Order Assistance
How do I create an account and view pricing?
Pricing can only be viewed once you create an account on glosciencepro.com and it is approved by someone on our team. To create an account simply click here and fill out your information. Please make sure you include your business address as we do no
How do I find out who my GLO sales rep is?
Please email our team at [email protected] or call us at 855-745-6776 letting us know your state and zip code or which distributor or DSO you are affiliated with, and we will connect you with your sales rep right away! You can also find your dedica
How do I cancel my order?
We cannot guarantee an order can be cancelled once it has been placed. Please immediately contact our customer service team at [email protected]. Make sure to include your order number and the reason for cancellation in your message. Orders can onl
What if my package gets lost or arrives damaged?
At GLO Science, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant detail
How do I track my order?
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in